| Issue ID | 1302589 |
| Internal NHTSA # | 10888783 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C350 |
| Model Year | 2009 |
| File date | 05/05/16 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Got home from work parked my car, i would say maybe about 3 hrs later i get on my car to go pick up my son and i wasn't able to turn my car on. My keyfob worked fine when i unlocked and locked the vehicle but when i would insert the keyfob in the ignition i was able to turn the key all the way to the on position. All though it turned in the ignition it wouldn't give the car a crank or any power at all, the radio, windows dashboard, headlights, nothing worked at all, it wouldn't even unlcock my steering coloumn either. Which made it even a bigger hastle to tow the car without being able to turn the steering wheel luckily ii left the wheels straight when i parked my vehicle. I've seen that this issue is common on this mercedes model. If its a common problem mercedes should be able to recall this ignition fault. Theres plenty of reasons why it can be a stressing situation if it happens to anybody, especially not being able to unlock thje steering column. There can be plenty of what if's (what if, u had ur wheels turned, what if your far from home, ur parked in a tight space how are you going to get the car towed, you have an emergency and your car suddenly wont start, at a gas station pumping gas and your car wont start, even after just having dinner at a restaurant) imagine having an issue like this and you are with ypur family its very stressful or everybody. I'm sure its happened to a lot of people but they dont file a complaint or maybe they dont know they can file one. I just hope mercedes can really do something about this issue since is very common on this model 2009 mercedes c350. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | LOS ANGELES, CA |
| VIN pattern | WDDGF56X79FXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
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| Dealer's state code | |
| Dealer's ZIP code |